Privacy Policy
Last updated: August 27, 2026
pawvella.shop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). pawvella.shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
🔐 Personal Information We Collect or Process
We may collect the following categories of personal information:
- Contact details (name, address, phone number, email)
- Financial info (credit/debit card, payment information)
- Account details (username, password, preferences)
- Transaction information (items viewed, purchased, or returned)
- Communications with us (customer service messages)
- Device information (IP address, browser, network details)
- Usage information (site navigation and interaction times)
📋 Sources of Personal Information
We may collect your information from the following sources:
- Directly from you
- Automatically via our Services, including cookies
- From service providers
- From partners or third parties
🎯 How We Use Your Information
- Provide, personalize, and improve the Services
- Send marketing and promotional communications
- Prevent fraud and maintain security
- Communicate with you and provide customer support
- Comply with applicable legal obligations
🤝 Disclosure of Personal Information
We may disclose personal information when reasonably necessary for the operation of our business, including:
- To Shopify and our service providers
- With marketing partners for targeted advertising
- When directed by you or with your consent
- With affiliates or as part of a business transaction
- To comply with applicable legal requirements
🛍️ Relationship with Shopify
The Services are hosted by Shopify. Your data may be shared with Shopify and used by them for analytics, advertising, and service enhancements. Shopify may collect information across merchants to improve performance and personalization.
For more information, please review Shopify's privacy policy through Shopify's official website.
🌐 Third-Party Websites
Links to third-party websites may be provided for your convenience. We are not responsible for the privacy practices or content on these websites. Please review the privacy policies of third-party websites separately before providing them with your personal information.
👶 Children's Data
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion if needed.
🔒 Security and Retention
While we use reasonable security measures to protect your information, no method of transmission or electronic storage is 100% secure. We retain your personal information only for as long as reasonably necessary for legal, business, and operational purposes.
⚖️ Your Rights
Depending on your location and applicable laws, your rights may include:
- Access, delete, or correct your personal information
- Request a copy or transfer of your data
- Opt out of targeted advertising or certain data sharing
- Manage your communication preferences
- Withdraw consent or object to certain processing
To exercise these rights, you may use the Shopify Privacy Portal where applicable or contact us directly using the information below.
📩 Complaints
You may contact us if you have concerns or complaints about how we handle your personal information. Depending on your jurisdiction, you may also have the right to contact your local data protection authority.
🌍 International Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. Where applicable, we use appropriate legal mechanisms, such as Standard Contractual Clauses, to help protect personal information during international transfers.
🔄 Policy Updates
This Privacy Policy may be updated from time to time to reflect changes to our practices, services, or applicable legal requirements. Updates will be posted on this page with a revised "Last updated" date.
💬 Contact
If you have any questions or need to contact us regarding this Privacy Policy, please email:
Email: support@pawvella.shop